Critical AC Delivery

Critical AC delivery – part of our Cooler ResponseTM package

We have created the Cooler ResponseTM procedures to enable us to successfully look after critical environments; ensuring that the processes are appropriate and applicable to the facilities in question. These processes may need to be adapted to suit each site and each organisation but the core principles are formally documented and help to ensure compliance. Our approach has been developed to be ‘industry leading’ and is an integral element of our service offering.

We developed this strategy to support both our business needs, and the business needs of existing and future customers. Our approach has been specifically developed with our customer’s critical environments in mind and by listening to what our customers were telling us.

One of the main findings was the desire to have true visibility of the management and operational status of the infrastructure supporting their business and critical environments. This formed the foundation of the Cooler ResponseTM approach; and also part of the embedded culture of Flowrite which works to the adage ‘what gets measured gets managed’.

Our specific approach to critical AC engineering is to have a number of distinct processes, with each of these contributing to the defence of our client’s integrity and business operations. A number of core processes make up the main Cooler ResponseTM package, these are viewed as essential and form the backbone of our site methods and protocols.

The procedures describe in detail, the processes that should be followed to be successful in operating a critical environment while making it as efficient as it can be without compromising the facility.

The philosophy and main objectives of the critical AC delivery Cooler ResponseTM approach are to ensure that:

  1. Operational risk of incidents is significantly reduced,
  2. The culture of risk awareness and risk reduction is reinforced,
  3. Risks of business interruption from work on critical AC engineering systems or in critical areas are adequately assessed,
  4. Effective controls are put in place to mitigate the risks of business interruption,
  5. Assets are maintained and monitored to the right level, depending upon their criticality,
  6. Personnel carrying out work on critical engineering systems or in critical areas are aware of the criticality and potential implications for business operations,
  7. Effective and properly tested procedures are in place for operating critical AC systems and for managing unexpected events affecting critical engineering systems or occurring in critical areas,
  8. Spares for critical AC engineering systems are effectively managed so that no business interruption is experienced due to a lack of or shortage of spares,
  9. There is improved visibility of the risks and potential threats to business,
  10. Effective and properly tested procedures are in place for operating critical AC engineering systems and for managing unexpected events.

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